Zendesk Support Essentials by Keboola
Keboola’s Zendesk Support Block brings your customer data seamlessly into Looker to analyze your support system end-to-end, discover possibilities for better customer experiences and integration for your business needs.
Keboola’s Zendesk Support Block brings your customer data seamlessly into Looker to analyze your support system end-to-end, discover possibilities for better customer experiences and integration for your business needs.
Overview
Use this Block to:
- Analyze the teams’ workload and performance
- Highlight high priority tickets for escalated action
- Monitor customer satisfaction
- Understand response and resolution times and trends
- Get a quick view of a customer’s full support history
With all Keboola Blocks and projects, you can easily customize the data model and transformations in Keboola Connection to better fit your needs.
Keboola is a data innovation platform that enables quick and secure experimentation by leveraging data you already have through the power of automated data ops. For more information, please visit keboola.com